Aweful experience
Richard redesigned my rings several years ago and I get so many complements on them, I just love how they turned out. If you are looking for a new piece or to rework your current piece Richard is the man to go see! Excellent designs and service!
Richard designed a beautiful emerald and gold ring for me that I will pass down to my daughter some day. It is stunning and he was an absolute pleasure to meet and do business with. It is so nice to find someone that takes pleasure in happy customers and pride in his craftsmanship. An excellent eye for detail and a true artist with gold.
First Class service and quality of work...
Probably the worst experience at any business I have ever had....Never did I ever think when my fianc and I brought her engagement ring into Richards Goldsmitthing to get a simple ring resizing did I think we would be insulted to the point she was in tears.Right from the minute he saw our ring he began to say things to us like; This looks like a first year student made itThis diamond 10 years ago would be used for sandpaperHe actually looked at me and said I hope you didnt pay a lot for this. In front of my fianc...And thats word for word. I couldnt believe it..We left the ring with him, he told us it would be ready in 20 mins. We came back and the ring was resized, though the insults continued. We never asked his opinion and tried to show our discomfort in how rude he was being. But he didnt let up until we left. Hurt, confused, and upset. We never asked for his appraisal and I have a hard time understanding what kind of person (let alone someone who does this for a living) could insult a couple that way who obviously was very happy before going in there. I just hope this review saves another couple an encounter with Richard.
Richard's Goldsmithing Jewellery Design &Repair is a Canadian Jewelry Store based in Orillia, Ontario. Richard's Goldsmithing Jewellery Design &Repair is located at 51 Colborne St E, Orillia, ON L3V 1T5, Canada.
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