Love coming here for my hair styling. Stephanie is a fantastic stylist! Very professional and friendly. All of the staff are helpful and approachable.
I have been going to this spa and salon for years. It actually blows my mind that someone could give this business a bad review. The customer service is over the top and even being a regular, I am greeted with not only acknowledgement but a smile every time I am there. It is by far the best services and display of professionalism in Orillia. Keep up the good work!
You get want you pay for. Well worth it. So relaxing and beautiful place.Nice to see owners working along side thier staff.Thier like one big family, and all work to please you.Very friendly and always a smile.Great customer service. I would give a 10 star if I could.
After going to other spas for facials, it made me realize that I did not have a good experience. I waited 20minutes for my appointment which was frustrating. For treatments that needed to sit on my face, I was left in the room. Other spas would give arm, hand, neck and face massages which really made the service more enjoyable. I also was under a lot of pressure to purchase their skin care line. I left not feeling very good about the appointment. I spent a lot of money on the service and did not receive the quality.
I wish I could rate my experience with more than 5 stars. I was booked to get my eyebrows waxed at another salon, 3 days before my wedding. Unfortunately, due to certain circumstances, the other salon had to close down. I showed up for my appointment to discover a locked door (I even called before my appointment to confirm they were still open. The owner had a baby and thats why they closed. No faults there!). I called Cavana hoping for a Hail Mary, and explained the situation. Being an amazing & talented spa, they were very busy. Luckily the staff made it work & pulled through for me. Joanna did and amazing job, and took her time. With clients back to back, she never once made me feel bad for the last minute nature of my appointment. She took excellent care of my face & I am so grateful. The entire experience was fabulous. I truly felt looked after. Thank you so much! I cant wait to come back and enjoy the wonderful atmosphere.
Cavana Spa & Salon is a Canadian Spa based in Orillia, Ontario. Cavana Spa & Salon is located at 241 Mississaga St W, Orillia, ON L3V 3B7, Canada.
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